Privacy Policy

Effective date: 24 November 2024

This Privacy Policy explains how Filby Bridge Restaurant (“we”, “us”, “our”) handles personal information submitted through https://filbybridgerestaurant.com .

1. Information we collect

We only collect personal information that you voluntarily provide when contacting us or making an enquiry or reservation through this website (such as your name, email address, phone number, or message content).

2. How we use your information

Your information is used solely to respond to your enquiry or reservation request. Information submitted through the website is sent directly to us via email and is not stored in a customer database or marketing system.

3. Lawful basis for processing

We process personal information under the lawful basis of legitimate interest, for the purpose of responding to enquiries and managing reservations initiated by you.

4. Data retention

We do not intentionally retain personal data submitted through this website beyond what is necessary to respond to your enquiry. Communications may remain in email inboxes for operational or record-keeping purposes.

5. Cookies and tracking

This website does not use cookies, analytics, tracking pixels, or advertising trackers.

6. Third-party sharing

We do not sell or share your personal information with third parties. Standard server and email services used to operate this website may process data as part of normal technical operation.

7. Your rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of any personal information you have provided to us. To exercise these rights, please contact us via the website.

8. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the “Contact Us” page on this website.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.