Terms & Conditions

Last updated: 24 November 2024

These Terms & Conditions govern your use of www.filbybridgerestaurant.com (the “Website”), operated by Filby Bridge Restaurant (“we”, “us”, “our”). By accessing or using this Website, you agree to these Terms.

1. Use of the website

The Website is provided for general information about our restaurant, menus, and services. You agree to use the Website lawfully and not to interfere with its operation, availability, or security.

2. Accuracy of information

We make reasonable efforts to ensure information on this Website is accurate and up to date. However, menus, prices, availability, and opening times may change without notice.

3. Online reservations

Where online reservations are available, bookings are subject to availability and confirmation by us. A reservation is not confirmed until you receive a confirmation via email or on-screen confirmation.

We reserve the right to refuse or cancel a reservation at our discretion, including where incorrect details have been provided or where we reasonably believe the booking is not genuine.

4. Deposits and prepayments

For certain bookings (including large parties, special events, or peak times), we may require a deposit or prepayment. Any deposit amount and payment terms will be clearly communicated at the time of booking.

Deposits are applied towards your final bill unless otherwise stated.

5. Cancellations and no-shows

If you need to cancel or amend a booking, please do so as early as possible. Cancellation terms, including any applicable deadlines, will be made clear at the time of booking.

Failure to attend a confirmed booking without notice (“no-show”) or late cancellation may result in loss of any deposit paid, where permitted by law.

6. Arrival times

We kindly ask that guests arrive on time for their reservation. Late arrival may result in reduced dining time or cancellation of the booking if we are unable to accommodate the delay.

7. Allergies and dietary information

We take care to provide accurate allergen and dietary information where possible. However, due to the nature of food preparation, we cannot guarantee an allergen-free environment. Guests with allergies or dietary requirements should contact the restaurant directly before booking or ordering.

8. Intellectual property

All content on this Website, including text, images, menus, logos, and branding, is owned by or licensed to Filby Bridge Restaurant and is protected by UK intellectual property laws.

9. Limitation of liability

The Website is provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude all warranties and shall not be liable for any loss or damage arising from your use of, or reliance on, this Website.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. Privacy

Your use of this Website is also governed by our Privacy Policy .

11. Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of the Website constitutes acceptance of the updated Terms.

12. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact